COMING TO THE SHOW?? HERE'S YOUR INFO!
If you purchased mobile tickets through Ticketmaster then make sure you read this information before heading to the venue.
Burniston Rd (A165)
Gates open at 6pm. Show times are always subject to change however; we expect entertainment to start at 7pm and finish at 10.30pm. We would suggest arriving early to soak up the atmosphere.
Stage Times are available exclusively on our app which you can download here.
The box office is located near the main entrance to the Open Air Theatre, opposite Northstead Lower Car Park.
Opening Hours : 9am – end of concert
Food and Drink
No food and drink is allowed in the venue other than 1 X sealed water bottle is permitted per person into the venue (Max 500ml). If you have a medical condition, then a doctor’s note will permit diet – specific food and drink only.
Do I need cash in the venue?
All bars, food & merchandise are cashless.
Can I buy official merchandise?
Yes, if available, official merchandise will be available to purchase within the venue. Customers are advised not to buy merchandise from vendors outside the venue as these are not licensed suppliers and the quality of products cannot be guaranteed.
Are there smoking areas at the venue?
There are three designated smoking areas within the venue. These are located at the North, South and top of the venue.
Unfortunately for Health and Safety reasons, there will not be an opportunity for the general public to leave and re-enter the venue. A strict policy of no re-admission to the venue will be enforced.
Electronic cigarettes are not permitted for use within the venue seating/standing area.
To assist with this, guests who wish to use these devices are requested to do so within the immediate vicinity of the identified smoking areas.
If you smoke in the standing or seating areas or any other area other than the designated places you may be asked to leave the venue. In this event you will not be offered a refund or permitted re-entry to the venue.
Do you have somewhere I can leave my coat, bag, camera, umbrella?
We do not have an area for guests to leave coats, bags, cameras, umbrellas or any other items.
If it rains will the concert still go ahead?
Absolutely! Concerts are only ever cancelled due to the weather if the conditions become dangerous. However, you cannot bring an umbrella, so please dress appropriately. The show will continue to go ahead if it rains and there will be no refunds offered should you chose to leave due to weather. The show will only be cancelled or stopped if the weather becomes dangerous.
Do you have baby changing facilities?
Yes, these are located in Disabled toilets.
Where can I park?
If you are driving to a concert there is ample parking in close proximity to the venue
• Scalby Mills Car Park YO12 6RP – 180 Cars and 6 Coaches
• Marine and Royal Albert Drive YO11 1PG – 794 cars
• Northstead Upper YO12 6AQ – 556 cars
• Northstead Lower YO12 6PF – 98 cars
• Victoria Park YO12 7TS – 36 cars
• William Street YO12 7PL – 110 cars and 33 coaches
In addition, there are a number of car parks located in the Town Centre within a 15-minute walk to the venue.
REMEMBER PARKING IN ALL COUNCIL CAR PARKS IS FREE AFTER 6pm.
Please be considerate and do not park on grass verges, across driveways or where an obstruction may occur.
Vehicles arriving from North
Traffic arriving from the North along the A165 from Whitby direction will be directed towards Northstead Upper Car Park. On the A165 just after the junction with Cross Lane vehicles will be directed straight on.
Just before the former Burniston Road Car Park vehicles will be directed to take a right turn onto Weydale Avenue.
There will be a sign at the junction with Weydale Avenue directing vehicles to take a right turn onto Weydale Avenue then a left turn onto Ryndle Crescent. This then takes them to Northstead Upper Car Parks.
Any vehicles looking for parking nearer and going straight on ignoring these signs will be directed to take a right turn at the junction of Northstead Manor Drive and a right turn at the junction with Ryndle Crescent. This takes vehicles back to Northstead Upper Car Parks.
Vehicles around from South
There are two Southern approaches one along Columbus Ravine and the other around the Marine and Royal Albert Drive.
Approaching from Columbus Ravine
Vehicles will be directed from the bottom part of Columbus Ravine take the first exit from the roundabout onto Burniston Road. Just after this point vehicles will be directed to take a left turn up Northstead Manor Drive and then a right turn onto Ryndle Crescent taking these vehicles to Northstead Upper Car Parks.
Approaching from Royal Albert Drive
From the Royal Albert Drive vehicle s will be directed to take the second exit from the roundabout on Burniston Road
Just after this point vehicles will be directed to take a left turn up Northstead Manor Drive and then a right turn onto Ryndle Crescent taking these vehicles to Northstead Upper Car Parks.
Where can I get a bus/taxi?
Official Taxi Ranks are located on Peasholm Gap when leaving the venue from the South Entrance
Buses to the South Bay and Town Centre also run after the shows from Peasholm Gap
As these are private operators there will be a charge for these services
Wheelchair Viewing Platform
There are two wheelchair viewing platforms at the Open Air Theatre. The wheelchair platform is a raised platform located with prime view of the stage.
The toilets are easily accessible and are located at each end of the venue and close to the platforms.
The wheelchair viewing platforms has a limited capacity and is strictly for access customers plus 1 essential companion. A member of staff is located on each platform to offer any help that may be needed.
If you are an accessible customer and require a car parking space, we would recommend parking in the Northstead Lower Car Park.
If the Northstead Lower Car Park is full, we recommend parking on Royal Albert Drive. The path from this car park to the theatre is flat which may be more suited to those in a wheelchair. It is approximately 10-15-minute walk to the Open Air Theatre from Royal Albert Drive and may not be suitable for ambulant customers.
The car parking spaces are on a first come, first served basis, therefore it is recommended that you arrive early to ensure a parking space which is suitable for your needs.
Strobe lighting and Special effects
Smoke machines, strobe lights, fireworks and other effects may be in use at this event. Anyone affected by these should bear this in mind.
You are permitted to bring required medication into Scarborough Open Air Theatre. Please bring a copy of your prescription or a doctor’s note. Please make sure you only bring enough for the duration of the concert and ensure you keep it safe with you at all times.
Assistant Dogs are permitted on site. If you require to bring a registered assistant dog, please email email@example.com
British Sign Language
MAMMA MIA! performances with a BSL interpreter are: Friday 16th June & Saturday 17th June Matinée performance.
SAFETY & SECURITY
Bags larger than an A4 piece of paper are not permitted. All bags are subject to a search so please avoid bringing one where you can as this would speed up your entry to the venue.
Please call 01723 818111. After the 30 September each season any items not claimed will be disposed of or given to a local charity outlet.
More information found on our website at ScarboroughOpenAirTheatre.com
If you still can’t find the answer to your enquiry then you can contact us HERE